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Contact & support
Something not working, or a question about a deposit or withdrawal? We're here to help.
Email support
support@bombaybaazi.xyzWe answer in the order received and aim to reply within one business day. Wallet issues are prioritised.
Help us help you
Email us from the address on your account and include, where relevant:
- your username;
- for a bet or result question, the round link or code;
- for a deposit or withdrawal, the network (TRC20/BEP20), the amount, and the on-chain transaction hash; and
- a short description of what you expected and what happened.
Please never share your password with anyone — support will never ask for it.
Answers you can get right now
Many questions are covered without waiting for a reply:
- How to play and the full rules & payouts.
- Check any past result on the panel charts or verify a round yourself from its result page.
- Review your bets and coin / House Token ledgers on your account page.
- Forgot your password? Reset it from the password reset page.
Concerned about your play?
If gaming is stopping being fun, our Responsible Gaming page explains how to take a break or self-exclude, and lists free, confidential help. You can also email support@bombaybaazi.xyz and we’ll act on your request.
Bombay Baazi is an online service; we provide support by email rather than by phone or post.